At OceanNexa Logistics Pvt. Ltd., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communication channels.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, request a service, or communicate with us:
- Personal Information: Name, company details, email address, phone number, and billing information.
- Logistics & Shipping Information: Cargo details, delivery addresses, customs documentation, and transaction history.
- Technical Data: IP address, browser type, device information, and website usage patterns.
- Communication Records: Emails, inquiries, or customer service interactions.
2. How We Use Your Information
Your data helps us deliver efficient, secure, and compliant logistics services. We use the collected information for:
- Processing and managing freight forwarding, customs clearance, and supply chain services.
- Providing quotes, invoices, and service-related communication.
- Enhancing user experience on our website through analytics.
- Complying with legal, tax, and regulatory requirements.
- Sending updates, newsletters, or promotional offers (only with your consent).
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- Logistics Partners & Carriers: To complete shipping, warehousing, and delivery services.
- Customs & Regulatory Authorities: For compliance with international trade regulations.
- Service Providers: IT, payment processing, or communication platforms that support our operations.
- Legal Obligations: When required by law, government, or court order.
4. Data Security
We implement strict administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies and tracking technologies to improve functionality and user experience. Cookies help us analyze site traffic, personalize content, and deliver relevant ads. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a user, you have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at”
7. Data Retention
We retain your personal information only as long as necessary to fulfill our service obligations and comply with legal requirements. Once no longer needed, your data is securely deleted.
8. Third-Party Links
Our website may contain links to third-party sites. OceanNexa Logistics Pvt. Ltd. is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updated policies will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact